The CFPB released a report outlining the unique servicing obstacles reported by servicemembers seeking to pay off student loan debt.
The report, “The Next Front? Student Loan Servicing and the Cost to Our Men and Women in Uniform,” describes servicemember complaints regarding the difficulties they have accessing the protections granted to them under federal rules.
The hurdles they describe range from not being able to get the information they need, to being met with roadblocks when they do try to pursue their benefits.
Read the full report.