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Monday, April 8, 2013

CFPB Accepting Money Transfer Complaints

The CFPB announced it is now accepting complaints about remittance transfers through the Consumer Response Portal. Consumers will be able to submit a money transfer complaint surrounding issues such as:
  • Money was not available when promised
  • Wrong amount was charged or received
  • Incorrect or missing disclosures or information
  • Other transaction issues (unauthorized transaction, cancellation, refund, etc.)
  • Other service issues (advertising or marketing, pricing, privacy, etc.)
  • Fraud or scams

Read more.


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