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Friday, November 1, 2013

CFPB & St. Louis Announce Partnership

The CFPB and the City of St. Louis, Missouri announced a partnership to connect consumers with the CFPB to ask questions and submit complaints about financial products and services. St. Louis consumers can now dial the Citizens’ Service Bureau to be connected with the CFPB when they have financial issues.

In St. Louis, the Citizens’ Service Bureau hotline is a non-emergency line connecting residents to city services. St. Louis residents who call 314-622-4800 with a question or complaint about consumer financial products or services will be transferred directly to the CFPB, which can answer questions and accept complaints.

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