- Improve its reporting timeliness and reduce the number of examination reports that have not been issued;
- Adhere to its unequivocal standards concerning the use of standard compliance rating definitions in its examination reports; and
- Update its policies and procedures to reflect current practices.
The report also contained 12 recommendations, including: monitoring the employee examination process, finalizing its examiner commissioning program and updating relevant policies and procedures.
Read the full report.