ABA will host a briefing/webcast titled, "Mortgage Servicing Exams: What You Need to Know." Presenters will examine recent CFPB enforcement actions involving mortgage servicing and will provide a series of "lessons learned." Topics will include delinquent loan servicing, trial period plans, borrower communications, vendor management and oversight and more.
The two-hour, live briefing/webcast will also include a brief overview of the CFPB's recent proposed changes to the servicing rules and impacts that the proposal may have on your bank. The panel will be answering questions from participants regarding all of the above topics.
The briefing is on Wednesday, February 4, from 2:00 - 4:00 p.m. ET.