- Made payments that did not conform to the contract and the Federal Acquisition Regulation for a system that was not completed and implemented;
- Did not adequately monitor a contract with contingent and uncertain license costs and settled a claim for licenses that exceeded the planned funding amount; and
- Required a contractor to change its site location one week after the task was assigned, resulting in a 21.5% labor rate increase.
The OIG recommends that the CFPB enhance policy to clarify the functions of contracting officer’s representatives, improve contract protections and related notifications and develop and implement required standards and procedures. The CFPB concurred with the OIG’s recommendations and took steps to comply.
Read the OIG report.