The CFPB has announced the addition of several new members to leadership positions within the bureau.
Elizabeth Ellis will serve as the Deputy Associate Director for the External Affairs Division. Ms. Ellis previously served as the Deputy Assistant Director for the Office of Financial Institutions and Business Liaison at the CFPB. Prior to joining the CFPB, Ms. Ellis was a financial analyst on the Congressional Oversight Panel, where she evaluated TARP and reviewed the state of financial markets and the regulatory system.
Seth Frotman will serve as the CFPB’s new Student Loan Ombudsman and Assistant Director for the Office for Students and Young Consumers. Previously, Mr. Frotman served in the same positions on an acting basis. Mr. Frotman originally joined the bureau as part of the Treasury Implementation Team in early 2011 as senior advisor to Holly Petraeus, the Assistant Director for the Office of Servicemember Affairs. He has also worked on the Senate Committee on Health, Education, Labor, and Pensions and was the Deputy Chief of Staff for U.S. Rep. Patrick Murphy.
Katherine Gillespie will serve as the Deputy Associate Director for the Consumer Education and Engagement Division. Previously, Ms. Gillespie served in the same position on an acting basis. Prior to that, Ms. Gillespie worked as Senior Counsel to the bureau’s Deputy Director and the Associate Director of the Supervision, Enforcement, and Fair Lending Division.
Grady Hedgespeth is joining the CFPB as the Assistant Director for the Office of Small Business Lending Markets. Prior to joining the bureau, Mr. Hedgespeth served as the Director of the Office of Economic Opportunity for the U.S. Small Business Administration. Mr. Hedgespeth originally joined the Small Business Administration in 2007 as the Director of the Office of Financial Assistance where he oversaw the agency’s business lending programs.
Chris Johnson will serve as the Assistant Director for the Office of Consumer Response (OCR). Previously, Mr. Johnson served in the same position on an acting basis. He joined the OCR in January 2011 as a member of the Treasury Implementation Team. Within the OCR, Mr. Johnson has worked as the Deputy Assistant Director, a section chief, and a quality assurance manager. Prior to joining the CFPB, Mr. Johnson was the Director of Service Operations and Customer Care for Easterns Automotive Group, where he oversaw field service operations as well as the company’s centralized complaint handling, customer feedback, regulatory response, and service scheduling functions.
John Schroeder will serve as the Midwest Regional Director for the Office of Supervision Examinations. Previously, Mr. Schroeder served in the same position on an acting basis. Mr. Schroeder joined the CFPB in March 2013. Prior to becoming an acting regional director, he worked as the Assistant Regional Director and as a field manager in the Midwest region. Before coming to the bureau, Mr. Schroeder spent over two decades working for the Indiana Department of Financial Institutions where he served as General Counsel and Deputy Director of Consumer Credit along with a number of other roles.